Itil.intermediate.capability

ITIL® Intermediate Capability: OSA  eBooks & eLearning

Posted by FenixN at Aug. 15, 2016
ITIL® Intermediate Capability: OSA

ITIL® Intermediate Capability: OSA
HDRips | MP4/AVC, ~500 kb/s | 1280x720 | Duration: 08:44:37 | English: AAC, 64 kb/s (2 ch) | 2.08 GB
Genre: Development / Programming / Software / IT / Job

As one of the Capability Modules in ITIL®, Operational Support and Analysis (OSA) is one of the primary focuses for an IT service organization. The Service Desk/Help Desk is one of the prime points of contact with customers/end users, and Service Operation is where the services are delivered and supported for your company and your customers. This course helps prepare you to pass the associated Intermediate Level Exam for ITIL® - OSA.

ITIL 2011: Operational Support and Analysis - Accredited Training  eBooks & eLearning

Posted by serpmolot at Oct. 21, 2015
ITIL 2011: Operational Support and Analysis - Accredited Training

ITIL 2011: Operational Support and Analysis - Accredited Training
English | mp4 | H264 1024x768 | AC 2 ch 127 kbps | 8 hrs 31 min | 4.75 GB
eLearning

CBT Nuggets - ITIL Intermediate Lifecycle: CSI  eBooks & eLearning

Posted by IrGens at Dec. 7, 2015
CBT Nuggets - ITIL Intermediate Lifecycle: CSI

CBT Nuggets - ITIL® Intermediate Lifecycle: CSI
.MP4, AVC, 1000 kbps, 1280x720 | English, AAC, 128 kbps, 2 Ch | 49 Lessons | 9 hours | 2.33 GB
Instructor: Chris Ward

ITIL Intermediate: OSA Operational Support & Analysis "Lite"  eBooks & eLearning

Posted by naag at Nov. 10, 2015
ITIL Intermediate: OSA Operational Support & Analysis "Lite"

ITIL Intermediate: OSA Operational Support & Analysis "Lite"
MP4 | Video: 960x720 | 60 kbps | 44 KHz | Duration: 2 Hours | 227 MB
Genre: eLearning | Language: English

The OSA "Lite" course gives you a clear high level overview in to the OS&A of a service using Best Practice.

ITIL V3 capability module operational support and analysis (repost)  eBooks & eLearning

Posted by Veslefrikk at Feb. 27, 2014
ITIL V3 capability module operational support and analysis (repost)

ITIL V3 capability module operational support and analysis
Publisher: Emereo Pty Ltd | ISBN 10: 1742440398 | 20 | PDF | 138 pages | 1 MB
ITIL V3 capability module operational support and analysis : exam prep study guide...

Tim Malone, Ivanka Menken, Gerard Blokdijk, "ITIL V3 capability module operational support and analysis : exam prep study guide : how to pass on your first try : ensure your ITIL certification now with study notes and ITIL practice questions & exam tips."
Publisher: Emereo Pty Ltd | ISBN 10: 1742440398 | 20 | PDF | 138 pages | 1 MB
Service Offerings and Agreements: A Guide for ITIL Exam Candidates - Second Edition (Repost)

Richard Griffiths, "Service Offerings and Agreements: A Guide for ITIL Exam Candidates - Second Edition"
English | 2014 | ISBN: 1780171927 | PDF | pages: 262 | 3,2 mb
Service Offerings and Agreements: A Guide for Itil Exam Candidates - Second Edition (Repost)

Service Offerings and Agreements: A Guide for Itil Exam Candidates - Second Edition by Richard Griffiths
2014 | ISBN: 1780171927 | English | 260 pages | PDF | 3 MB

Service Offerings and Agreements: A Guide for Itil Exam Candidates - Second Edition  eBooks & eLearning

Posted by sasha82 at Sept. 17, 2014
Service Offerings and Agreements: A Guide for Itil Exam Candidates - Second Edition

Service Offerings and Agreements: A Guide for Itil Exam Candidates - Second Edition by Richard Griffiths
2014 | ISBN: 1780171927 | English | 260 pages | PDF | 3 MB
ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course

ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course
The ITIL V3 Intermediate RCV Capability Complete Certification Kit By Tim Malone, Ivanka Menken, Gerard Blokdijk
Publisher: Emereo Pty Ltd 2009-02-19 | 184 Pages | ISBN: 1921573627 | PDF | 3 MB

Who Knew ITIL Certification E-Learning This Quick and Easy Could Make You Look This Good…