The Customer Profit Maxim

Crafting the Customer Experience For People Not Like You  eBooks & eLearning

Posted by IrGens at July 14, 2017
Crafting the Customer Experience For People Not Like You

Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand by Kelly McDonald
English | November 13, 2012 | ISBN: 1118360729 | EPUB | 208 pages | 1.9 MB

The Challenger Sale: Taking Control of the Customer Conversation (repost)  eBooks & eLearning

Posted by libr at July 10, 2017
The Challenger Sale: Taking Control of the Customer Conversation (repost)

The Challenger Sale: Taking Control of the Customer Conversation by Matthew Dixon and Brent Adamson
English | ISBN: 1591844355 | 2011 | EPUB, MOBI | 240 pages | 1,4 + 1,7 MB

The Customer-Driven Playbook: Converting Customer Feedback into Successful Products  eBooks & eLearning

Posted by AlenMiler at June 23, 2017
The Customer-Driven Playbook: Converting Customer Feedback into Successful Products

The Customer-Driven Playbook: Converting Customer Feedback into Successful Products by Travis Lowdermilk
English | 20 Jun. 2017 | ASIN: B073234PVW | 254 Pages | AZW3 | 2.91 MB
The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (repost)

David Frederick Ross, "The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience"
2008-06-09 | ISBN: 1420064975 | 304 pages | PDF | 14 MB
The Customer is NOT Always Right? Marketing Orientations  in a Dynamic Business World: Proceedings of the 2011

The Customer is NOT Always Right? Marketing Orientations in a Dynamic Business World: Proceedings of the 2011 World Marketing Congress by Colin L. Campbell
English | 2017 | ISBN: 3319500066 | 953 Pages | PDF | 30.98 MB
The Customer-Driven Playbook: Converting Customer Insights into Successful Products (Early Release)

Travis Lowdermilk, Jessica Rich, "The Customer-Driven Playbook: Converting Customer Insights into Successful Products"
English | ISBN: 149198127X | 2017 | PDF/EPUB/MOBI | 90 pages | 5 MB/4 MB/7 MB

Voice of the Customer: Capture and Analysis (repost)  eBooks & eLearning

Posted by interes at Feb. 4, 2017
Voice of the Customer: Capture and Analysis (repost)

Voice of the Customer: Capture and Analysis (Six Sigma Operational Methods) by Kai Yang
English | ISBN: 0071465448 | 2007 | PDF | 416 pages | 3,7 mb
The Customer-Funded Business: Start, Finance, or Grow Your Company with Your Customers' Cash (repost)

John Mullins, "The Customer-Funded Business: Start, Finance, or Grow Your Company with Your Customers' Cash"
English | 2014 | ISBN: 111887885X | 304 pages | EPUB | 1 MB
Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Service Design for Business: A Practical Guide to Optimizing the Customer Experience by Ben Reason and Lavrans Løvlie
English | 2015 | ISBN: 1118988922, 8126560061 | 208 pages | PDF | 3,7 MB
Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Ben Reason, Lavrans Løvlie, Melvin Brand Flu, "Service Design for Business: A Practical Guide to Optimizing the Customer Experience"
English | ISBN: 1118988922 | 2015 | EPUB | 208 pages | 5 MB