This Is Service Design Doing

This is Service Design Thinking: Basics, Tools, Cases (repost)  eBooks & eLearning

Posted by roxul at May 22, 2017
This is Service Design Thinking: Basics, Tools, Cases (repost)

Marc Stickdorn, "This is Service Design Thinking: Basics, Tools, Cases"
2012 | ISBN-10: 1118156307, 906369279X, 9063692560 | 384 pages | PDF | 9,2 MB

This is Service Design Thinking: Basics, Tools, Cases  eBooks & eLearning

Posted by arundhati at April 15, 2014
This is Service Design Thinking: Basics, Tools, Cases

Marc Stickdorn, "This is Service Design Thinking: Basics, Tools, Cases"
2012 | ISBN-10: 1118156307, 906369279X, 9063692560 | 384 pages | PDF | 9,2 MB

What Is Cosmopolitical Design? Design, Nature and the Built Environment  eBooks & eLearning

Posted by ksveta6 at June 15, 2017
What Is Cosmopolitical Design? Design, Nature and the Built Environment

What Is Cosmopolitical Design? Design, Nature and the Built Environment by Albena Yaneva, Alejandro Zaera-Polo
2016 | ISBN: 1472452259, 1138297089 | English | 264 pages | PDF | 14 MB

Roy and Me: This Is Not a Memoir (Mingling Voices Series)  eBooks & eLearning

Posted by lengen at May 5, 2017
Roy and Me: This Is Not a Memoir (Mingling Voices Series)

Roy and Me: This Is Not a Memoir (Mingling Voices Series) by Maurice Yacowar
English | Jan. 28, 2011 | ISBN: 1926836103 | 148 Pages | PDF | 1 MB

Maurice Yacowar challenges genre and form in Roy and Me, a cross between memoir and fiction, truth and fantasy. It is the exploration of Yacowar's relationship with Roy Farran - soldier, politician, author, mentor - and his conflict with Farran's anti-Semitic past.
This Is Where You Belong: The Art and Science of Loving the Place You Live (repost)

Melody Warnick, "This Is Where You Belong: The Art and Science of Loving the Place You Live"
ISBN: 0525429123 | 2016 | EPUB | 320 pages | 649 KB

Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight  eBooks & eLearning

Posted by Bayron at Dec. 27, 2016
Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight

Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight by Thomas A. Stewart
English | 2016 | ISBN: 0062415697 | 336 pages | EPUB, MOBI | 2 MB, 3 MB
Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Service Design for Business: A Practical Guide to Optimizing the Customer Experience by Ben Reason and Lavrans Løvlie
English | 2015 | ISBN: 1118988922, 8126560061 | 208 pages | PDF | 3,7 MB

Service Design (Repost)  eBooks & eLearning

Posted by leonardo78 at Nov. 22, 2016
Service Design (Repost)

Service Design By Andy Polaine, Lavrans Løvlie, Ben Reason
2013 | 216 Pages | ISBN: 1933820330 | PDF + EPUB | (15,4 + 32,5) MB

We have unsatisfactory experiences when we use banks, buses, health services and insurance companies. They don't make us feel happier or richer. Why are they not designed as well as the products we love to use such as an Apple iPod or a BMW?
Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Ben Reason, Lavrans Løvlie, Melvin Brand Flu, "Service Design for Business: A Practical Guide to Optimizing the Customer Experience"
English | ISBN: 1118988922 | 2015 | EPUB | 208 pages | 5 MB
Service Design Patterns: Fundamental Design Solutions for SOAP/WSDL and RESTful Web Services (Repost)

Service Design Patterns: Fundamental Design Solutions for SOAP/WSDL and RESTful Web Services By Robert Daigneau
Publisher: Addison-Wesley Professional | 2011 | ISBN: 032154420X | 352 pages | PDF | 3 MB

Web services have been used for many years. In this time, developers and architects have encountered a number of recurring design challenges related to their usage, and have learned that certain service design approaches work better than others to solve certain problems.