Process Management: Why Project Management Fails in Complex Decision Making Processes by Hans de Bruijn, Ernst ten Heuvelhof and Roel in 't Veld
English | 2010-09-09 | ISBN: 364213940X | 182 pages | PDF | 1 Mb
What is it that makes a manager or a politician a successful decision maker? Our first inclination would be to say decisiveness and substance. Many managers who met those criteria, however, had to abandon the field in the past several years. The authors of Process Management regard a manager as successful if he pays much attention to the process aspects of change.