Dealing

Dealing with Irrational Customers and Escalating Complaints  eBooks & eLearning

Posted by naag at March 4, 2017
Dealing with Irrational Customers and Escalating Complaints

Dealing with Irrational Customers and Escalating Complaints
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 40M | 62 MB
Genre: eLearning | Language: English

A successful Support Center is prepared for any customer situation. In this course, you will learn how to handle an irrational customer and gain an understanding of when to escalate complaints to a manager.

Dealing with the Devil: East Germany, Detente and Ostpolitik 1969-1973  eBooks & eLearning

Posted by Saunt at March 26, 2009
Dealing with the Devil: East Germany, Detente and Ostpolitik 1969-1973

Dealing with the Devil: East Germany, Detente and Ostpolitik 1969-1973
Publisher: The University of North Carolina Press | ISBN: 0807825999 | edition 2001 | PDF | 320 pages | 1,65 mb

Using new archival sources including previously secret documents of the East German secret police and Communist Party, M.E. Sarotte goes behind the scenes of Cold War Germany during the era of detente, as East and West tried negotiation instead of confrontation to settle their differences. In "Dealing with the Devil", she explores the motives of the German Democratic Republic and its Soviet backers in responding to both the detente initiatives, or Ostpolitik, of West Germany and the foreign policy of the United States under President Nixon.
Dirty Dealing: Drug Smuggling on the Mexican Border and the Assassination of a Federal Judge

Dirty Dealing: Drug Smuggling on the Mexican Border and the Assassination of a Federal Judge by Gary Cartwright
English | November 9, 2010 | ISBN: 1933693894 | EPUB | 400 pages | 0.6 MB

Sleepwalking to Surrender: Dealing with Terrorism in Pakistan  eBooks & eLearning

Posted by interes at Feb. 24, 2017
Sleepwalking to Surrender: Dealing with Terrorism in Pakistan

Sleepwalking to Surrender: Dealing with Terrorism in Pakistan by Khaled Ahmed
English | 2016 | ISBN: 067008896X | 320 pages | EPUB | 0,6 MB

Image Processing: Dealing With Texture(Repost)  eBooks & eLearning

Posted by Nice_smile) at Feb. 13, 2017
Image Processing: Dealing With Texture(Repost)

Image Processing: Dealing With Texture by Maria Petrou
English | 2006 | ISBN: 0470026286 | 634 Pages | PDF | 47.26 MB

Living with Hazards, Dealing with Disasters: An Introduction to Emergency Management  eBooks & eLearning

Posted by Nice_smile) at Feb. 11, 2017
Living with Hazards, Dealing with Disasters: An Introduction to Emergency Management

Living with Hazards, Dealing with Disasters: An Introduction to Emergency Management by William L Waugh
English | 2000 | ISBN: 0765601958 | 240 Pages | EPUB | 8.31 MB

Dealing with Economic Failure : Between Norm and Practice (15th to 21st Century)  eBooks & eLearning

Posted by readerXXI at Jan. 22, 2017
Dealing with Economic Failure : Between Norm and Practice (15th to 21st Century)

Dealing with Economic Failure : Between Norm and Practice (15th to 21st Century)
by Albrecht Cordes and Margrit Schulte Beerbuhl
English | 2016 | ISBN: 3631658257 | 269 Pages | PDF | 2.2 MB

Dealing with economic failure is one of the persistent and ubiquitous features of economic life.

Dealing with Uncertainties in Policing Serious Crime  eBooks & eLearning

Posted by lengen at Jan. 17, 2017
Dealing with Uncertainties in Policing Serious Crime

Dealing with Uncertainties in Policing Serious Crime by Gabriele Bammer
English | Apr. 22, 2011 | ISBN: 1921666366 | 228 Pages | PDF | 2 MB

Grappling with uncertainties is at the heart of investigating serious crime. At a time when such crime is becoming more complex and resources are increasingly stretched, this book draws together research and practice perspectives to review fruitful approaches to uncertainties and to chart the way forward. Scene setting chapters describe the consequences of globalisation and the spread of sophisticated information technologies (Sue Wilkinson), as well as advances in understanding and managing uncertainty (Michael Smithson).

Powerful Phrases for Dealing with Difficult People (repost)  eBooks & eLearning

Posted by viserion at Jan. 3, 2017
Powerful Phrases for Dealing with Difficult People (repost)

Renée Evenson, "Powerful Phrases for Dealing with Difficult People: Over 325 Ready-To-Use Words and Phrases For Working With Challenging Personalities"
ISBN: 0814432980 | 2014 | EPUB | 240 pages | 0,4 MB

Dealing with Difficult People (Creating Success)  eBooks & eLearning

Posted by tarantoga at Dec. 31, 2016
Dealing with Difficult People (Creating Success)

Roy Lilley, "Dealing with Difficult People (Creating Success), 2nd Edition"
ISBN: 0749466944 | 2013 | EPUB | 168 pages | 896 KB