Microsoft Dynamics CRM 4 For Dummies
Publisher: For Dummies | 2008 | English | ISBN-10: 0470343257 | PDF | 408 pages | 13 Mb
Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you’re already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start!