The Communication Problem Solver: Simple Tools and Techniques for Busy Managers by Nannette Rundle Carroll
English | 2009 | ISBN: 0814413080 | 272 pages | PDF | 1 MB
Managers need top-flight communication skills to keep their staffs productive and collaborative. But often, those who manage lack the ability to get things back on track once miscommunication occurs. This book helps readers analyze their communication skills and challenges and explains how they can use simple problem-solving techniques to resolve the people issues that derail productivity at work.